At [Brand Name], we are committed to transparency, authenticity, and ethical practices in the sourcing and sale of natural gemstones. This Authenticity & Certification Policy explains how gemstones are verified, certified, and represented on [Website URL].
Authenticity & Certification Policy
Last Updated: [Date]
1. Scope of Policy
This policy applies to all gemstones and related products sold by [Brand Name], whether purchased online or through any other official sales channel.
2. Gemstone Authenticity
All gemstones sold by [Brand Name] are represented honestly to the best of our knowledge. We supply natural gemstones unless explicitly stated otherwise. Each gemstone is carefully examined before dispatch to ensure it matches the description provided at the time of sale.
3. Certification
Where applicable, gemstones are accompanied by an authenticity certificate issued by a recognized independent gemological laboratory. Certification confirms the gemstone’s identity, natural origin, and observable characteristics at the time of testing.
4. Nature & Limitations of Certification
Gemstone certification is a professional opinion based on scientific examination methods available at the time of testing. Certification does not constitute a guarantee of future performance, astrological suitability, personal results, or monetary value, and should not be interpreted as a warranty.
5. Natural Variations
Natural gemstones may contain inclusions, color variations, surface irregularities, or internal characteristics inherent to their formation. Such features are natural and do not indicate defects. Minor variations in color, clarity, size, or appearance may also occur due to lighting, photography, screen resolution, and gemstone orientation.
6. Weight & Measurement Tolerance
The weight, dimensions, and specifications mentioned on the website or certificate are approximate and may vary slightly due to industry-standard measurement tolerances. Such variations do not affect the authenticity or quality of the gemstone.
7. Post-Delivery Responsibility
Certification applies only to the gemstone at the time of testing. Once the sealed packaging is opened and the gemstone is delivered, responsibility for handling, usage, wear, or any alteration lies solely with the customer.
8. Astrology & Spiritual Use
Astrological recommendations, energization processes, and ritual practices are faith-based and traditional. Certification does not validate or guarantee astrological effectiveness, spiritual benefits, or metaphysical properties.
9. Claims & Disputes
Any concerns related to authenticity or certification must be raised strictly in accordance with our Refund & Return Policy and within the specified timelines. Requests made outside the policy terms may not be entertained.
10. Compliance With Other Policies
This policy must be read together with our Privacy Policy, Terms & Conditions, Refund & Return Policy, Shipping & Delivery Policy, and Disclaimer. In case of any inconsistency, [Brand Name]'s interpretation shall prevail.
11. Amendments
[Brand Name] reserves the right to modify or update this policy at any time without prior notice. Changes will be effective once posted on this page with a revised date.
12. Governing Law & Jurisdiction
This policy shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in [City / State].
13. Contact Information
For any questions regarding gemstone authenticity or certification, please contact: